Shipping, Return & Refund Policy

Effective Date: August 19, 2025
Last Updated: August 19, 2025

Thank you for shopping with Adi Maa Annapurna Bastralaya.
We value your trust and strive to provide you with the best products and services. This Shipping, Return & Refund Policy explains how we handle deliveries, cancellations, returns, and refunds.

1. Shipping Policy

  • Order Processing Time: Orders are usually processed within 24–48 hours after confirmation.

  • Delivery Timeline: Products are delivered within 5–7 business days from the date of dispatch, depending on your location.

  • Shipping Charges: Standard shipping charges may apply and will be displayed at checkout.

  • Delays: While we make every effort to deliver on time, unforeseen delays (weather, courier strikes, etc.) may occur. We will keep you updated in such cases.

2. Order Cancellation Rights

  • You may cancel your order within 5–7 days from the date of receiving your product, without giving any reason.

  • To request a cancellation, please contact us via:

Once approved, we will initiate your refund within 14 days of receiving the returned goods. Refunds will be processed through the same payment method used at checkout.

3. Conditions for Returns

For a return to be accepted, please ensure that:

  • The product was purchased within the last 5–7 days.

  • The product is unused, undamaged, and in its original packaging.

  • All original tags, labels, and accessories are intact.

  • Authentic photos and/or videos of the product are provided when requesting a return.

🚫 Products Not Eligible for Return:

  • Customized or personalized items.

  • Items that are perishable, have expired, or deteriorate quickly.

  • Products unsealed after delivery that cannot be returned for health, hygiene, or safety reasons.

  • Items that are inseparably mixed with other goods after delivery.

⚠️ We reserve the right to refuse returns if the above conditions are not met.

💡 Note: Only regular-priced products are eligible for a refund. Sale or discounted items are non-refundable, unless required by law.

4. Returning Goods

  • Customers are responsible for the cost and risk of returning products.

  • Please ship returns to:

📍 Adi Maa Annapurna Bastralaya
Bagnan Station Rd, Near Durga Mandir
Bagnan, West Bengal 711303

  • We recommend using an insured and trackable courier service.

  • Refunds will not be issued without proof of return or receipt of goods.

5. Refund Process

  • Once your return is inspected and approved, we will notify you by email.

  • Refunds will be processed within 7–14 business days.

  • Depending on your payment provider, it may take additional time for funds to reflect in your account.

6. Gifts

  • If an item was marked as a gift during purchase and shipped directly to you, you will receive a gift credit for the value of the returned product.

  • If the item was not marked as a gift, the refund will be issued to the original purchaser.

7. Contact Us

If you have any questions about our Shipping, Return & Refund Policy, please contact us:

📧 Email: info@amab.in
🌐 Contact Form: http://amab.in/contact